Privacy Policy
Privacy Policy (GMC & GDPR/AVG Compliant)
Aladin Beauty (aladinbeauty.com)
Last updated: 11/24/2025
We respect the privacy of our customers, partners, and website visitors. Personal data is handled confidentially and with the utmost care, in accordance with the requirements of the General Data Protection Regulation (GDPR / AVG).
Table of Contents
- 1. Personal Data We Process
- 2. Purposes of Data Processing
- 3. Sharing Personal Data with Third Parties
- 4. Retention Periods
- 5. Data Security
- 6. Your Rights
- 7. How to Exercise Your Rights
- 8. Contact Details
1. Personal Data We Process
We process personal data of individuals with whom we have (or may have) a customer relationship. This data is provided by you, for example when placing an order or subscribing to our newsletter.
Main categories of personal data we process:
| Category | Examples of Data Collected |
|---|---|
| Contact & Identification Data | Name, address, phone number, email address, date of birth (optional). |
| Financial Data | Payment method, bank account number (temporarily for refunds), transaction details. |
| Order & Usage Data | Order history, cart contents, delivery address, browsing behaviour on our website, IP address. |
2. Purposes of Data Processing
We process your data only for the following necessary purposes:
- Performance of the Contract: Processing your order, delivering products, and handling payments.
- Customer Management: Managing the customer relationship and handling returns, complaints, and questions.
- Marketing & Communication: Sending newsletters and targeted marketing communications to maintain the customer relationship (only with explicit consent).
- Optimisation & Security: Analysing website usage (statistics) to improve our services and to prevent and combat fraud.
3. Sharing Personal Data with Third Parties
We only share your data with third parties if it is strictly necessary for the performance of the contract or to comply with a legal obligation.
Essential third parties with whom we may share data include:
- Shipping partners (e.g., PostNL): Name and delivery address to deliver your order.
- Payment service providers: Payment details for processing the payment.
- Website and IT partners (e.g., Shopify): For hosting and operating our webshop.
We enter into data processing agreements with companies that process your data on our behalf, to ensure the same level of security and confidentiality.
4. Retention Periods
We do not keep your personal data longer than strictly necessary for the purposes for which it was collected, and never longer than the legally required retention periods.
- Financial data: Retained in accordance with the legal tax retention period of 7 years.
- Contact and order data: Retained for as long as you are an active customer, plus an additional period for warranty and service purposes.
- Newsletter subscriptions: Retained until you unsubscribe.
5. Data Security
We ensure that your personal data is adequately protected. Data is treated confidentially and with the greatest care. Our staff are bound by confidentiality obligations, and only authorised employees have access to your data.
6. Your Rights
You have the following rights regarding the data we process about you:
- Right of Access: You may request access to your personal data.
- Right to Rectification: You may request correction or completion of your data.
- Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data where applicable.
- Right to Data Portability: You have the right to receive your data in a structured, commonly used and machine-readable format.
- Right to Object: You may object to processing of your data for marketing purposes.
7. How to Exercise Your Rights
You can submit your request in writing or by email. We may ask for additional information (such as proof of identity) to verify your identity.
- Processing time: We will handle your request within one month of receipt.
- Costs: We do not charge any fees for providing information.
- Complaint: If you believe your request has not been handled correctly, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Contact Details
For all questions and requests regarding your privacy, you can contact us:
Aladin Beauty
Email: info@aladinbeauty.nl
Telephone/WhatsApp: +31 6 23019905
Address: Satijnbloem 45-47, 3068 JP Rotterdam, The Netherlands
Company details (for reference):
CoC (KvK): 98784412 | VAT: NL868641704B01 | EORI: NL868641704